- January 9, 202314 LikesHow to automate customer support process, with examples.Customer support is a critical component of successful businesses, as it helps increase customer satisfaction and loyalty. However,...
- January 4, 202311 LikesWays to implement customer support ticket automation.The key to customer service is to be efficient and provide support as quickly and effectively as possible....
- November 13, 202215 LikesPitfalls to avoid when implementing customer support automation.Customer support automation can be useful in this area and others. But the procedure frequently receives a poor...
- November 13, 202215 LikesHow to use automation support for 24/7 customer interaction.Automation conjures up some dreadful images. Customer service automation doesn't exactly have a nice reputation, what with dumb...
- November 5, 202214 LikesAvoid 3 most common automated customer service mistakesBusinesses are benefiting from customer service automation in ways like a 30% drop in client service costs, a...