Salesforce integration vs KinCloud – what to consider when choosing the most scalable no-code integration software. A single unified automation platform for your business needs to accommodate the needs of every department. We break down the main differences between Salesforce integration versus KinCloud into 2 key points: Accessible workflow management and cross-department integration.
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Feature comparison
Insight: Businesses choose KinCloud over Salesforce integration for its Interactive workflow management and Custom third party integration
Salesforce integration uses no-code integration for mainstream software like G Suite and Slack, but the CRM-focused software makes it difficult for project managers, developers, and non-sales workers to join in the conversation. KinCloud offers custom third-party app integration and intuitive workflow management, so all channels and departments can cooperate in tandem to expedite tasks and data sharing.
Benefits of Salesforce integration
Salesforce opens a world of possibilities for salespeople to connect and gather crucial data from various software. Empowering its CRM service, Salesforce integration stands out as one of the most accessible integration platforms if your company is already utilizing its CRM software.
Powerful CRM
Salesforce’s bread and butter is its world-renowned CRM capability. Beloved by sales departments of small and large businesses alike, Salesforce CRM empowers salespeople to reduce manual tasks, automatically track sales progress, and store important customer data on its cloud database.
By using Salesforce integration, companies can enrich their lead’s data with third-party software, like Quickbooks or HelloSign. There’s also marketing-related integration with MailChimp and ActiveCampaign, ensuring your sales funnel operates smoothly and accurately.
Salesforce automation
Besides integrating with apps for data sharing, Salesforce also supports accessible automation for most common redundant tasks. The software can automatically track and assign customer behaviors – popular automation among eCommerce websites. By connecting with a preferred marketing platform, Salesforce can help auto-send email campaigns, follow-up messages, and reminders.
Drawbacks of Salesforce integration
Data silos
At its roots, Salesforce is a CRM software first and an integration platform second. The application offers a limited range of options for third part integration, all of which are sales and marketing related. Without technical expertise, there is no obvious option to like Salesforce to other on-site applications.
Salesforce will isolate key channels like Developers, Warehouse Management, HR, and Project Managers, creating harmful data silos. Integration platforms should aim to eliminate disconnected bubbles of information, not create more of them.
Customer service
With its global position as the world’s #1 CRM software, Salesforce has been under fire for its lackluster customer service. Growing companies can’t expect a fast reply from the industry’s leading sales software provider, which is detrimental when your internal processes need immediate attention.
Benefits of KinCloud
KinCloud intergration platform offers cross-channel integration, ensuring every department has access to work automation tools. Aside from providing salespeople with many sales & marketing workflows, KinCloud serves as an integration layer between different disconnected software.
Eliminate department disconnection
You’ve heard of Data silos – disconnected bubbles of information created by on-site applications. A common problem encountered by businesses, data silos cause breakdown in internal communication, lack of data control, and unrealized revenues.
A single-layer integration platform such as KinCloud makes it easy for departments to freely share and cooperate even when using completely different software. If your company is using Salesforce for its CRM functionality, KinCloud still offers functionality in cross-channel data sharing and more flexible workflow management.
Easily setup no code workflow
Most business finds it difficult to begin their integration transformation. KinCloud’s no-code workflow makes it so your least tech-knowledgable employee can easily map out their manual tasks to optimize.
Regardless of your technical skillset, KinCloud’s automation workflow only takes 1-2 hours to set up. A painless integration scheme means more tasks are optimized in less time. Compared to Salesforce integration, you won’t have to browse additional app marketplaces or consult forums to begin integration.
Accessible expert support
A point of frustration when working with bigger software providers is limited customer support. KinClou’s experts are always present to provide actual human support. For automation-forward businesses, KinCloud can walk your team through your needs and goals to ensure your integration process goes as smoothly as possible.
Drawbacks of KinCloud
Compared to Salesforce CRM, KinCloud is missing out on sales-orientated features like pipeline management and revenue forecasting. While these features are not built into KinCloud, it can still make use of third-party software to funnel sales data from multi-channel into sales pipeline managers and forecasting tools. For a dedicated CRM with only sales functionality, one can go with Salesforce to limit their integration scope.
Salesforce vs KinCloud conclusion
KinCloud offers fantastic value for companies looking to integrate all departments with easy automation. Compared with Salesforce sales-heavy mindset, KinCloud offers a better integration scalability with No Code automation and custom third party integration. Contact KinCloud for a free consultation to see if it’s the right choice for you.
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